VirtualCare
Gives clinicians, carers, and patients one system to manage consults, surveys, referrals, Medicare billing, education, and follow-ups — no plugins or patchwork tools.
PlaceOS Telehealth is a suite built in collaboration with health experts. The product leverages core integrations such as Webex for video conferencing platform, authentication tools, physical devices and more, as well as delivering a highly functional front-end to manage user experience for patients, carers, clinicians, administrators and interpreters.
Everything Included in Our TeleHealth Suite
TeleHealth is a holistic virtual care suite. It contains a host of features that focus on improving the lines of communication between healthcare staff, their patients & families.
Native Conferencing video
Built-in conferencing using Webex by Cisco.
Simple, intuitive & familiar workflows.
Invite third-party participants like specialists or family members.
Chat Room question
Configure the chat room settings.
Chat bot features.
Add relevant healthcare documents in the chat room.
Queue Management hourglass
See current call status.
See waiting list for each room.
View individual room waiting lists.
Business Hours schedule
Configure each clinic’s business hours.
Educational Resources school
Include educational resources & surveys for feedback.
Allows for video & images too.
Medicare Billing payment
Set National Healthcare billing options.
Authentication password
Integrates with your Active Directory for authentication.
Reporting & Analytics analytics
Gain access to call time, number of calls, wait times & more.
Understand patient care.
Integrations & Automation
PlaceOS has an extensive library of integrations. TeleHealth includes the most common conferencing systems and devices to enable the suite of features. These integrations are hot-swappable, so you could even change your software vendor to another supported integration, and the system will continue to operate. Or you might use different integrations across multiple regions.
We can enable automation beyond the front-end interface with a direct connection to your systems and devices. Why push a button when we can automate? Want to trigger an action when a certain condition is met?
VirtualCare Full Feature List
General
Native Conferencing
Integrated & intuitive conferencing.
Chat Room
Chat rooms & chat bots with survey feedback.
Queue Management
Virtual waiting rooms & queues easily managed.
Business Hours
Set your availability with ease.
Educational Resources
Available for patients while they're waiting.
Medicare Billing
Patients can toggle accept medicare billing.
Authentication
Active Directory integration for authenticated staff only.
Reporting
Insights & understanding into patient care.